hounPrivacy Policy

Terms of Service

Effective Date: April 14, 2026 | Version: 2026-04-14

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Houn website, applications, and related services (collectively, the “Service”) offered by CH McGill Corporation doing business as Houn (“Houn,” “we,” “us,” or “our”).

By creating an account, accepting an invitation, clicking a box indicating acceptance, or otherwise accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” includes both you and that entity.

2. Description of Service

Houn is a construction compliance workflow platform designed to help general contractors, subcontractors, and their teams organize project requirements, manage documents and worker records, support payroll-related workflows, generate exports and submission-ready outputs, monitor deadlines, and compare entered information against configured rules and reference datasets.

Features may include:

  • Project setup, templates, requirements, and subcontractor invitations
  • Upload, storage, review, replacement, and sharing of project documents
  • Worker roster and worker-related record management
  • AI-assisted extraction, parsing, classification, and advisory review flags
  • Status tracking, reminders, summaries, exports, and records packets
  • Payroll workflows, wage-reference tools, and related generated outputs
  • Billing, subscription management, and account administration

2.1 Important Limits

Houn is a workflow and record-management tool. It is not a law firm, accountant, payroll processor, insurer, surety, public agency, or compliance certification authority.

Houn does not:

  • Provide legal, tax, accounting, labor, insurance, or regulatory advice
  • Guarantee that any user, employer, worker, subcontractor, or project is compliant with any law, contract, policy, or requirement
  • Replace review by qualified legal, payroll, HR, insurance, compliance, or project professionals
  • Verify identity, authority, authenticity, or legal sufficiency of any person, document, filing, or payroll entry
  • Act as your filing agent with a government portal unless we expressly agree to do so in separate written terms

3. Accounts, Organizations, and Access

3.1 Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us promptly at chase@houn.ai if you believe your account has been compromised.

3.3 Organization Administration

Accounts may be associated with one or more organizations, projects, and user roles. Organization administrators are responsible for invitations, role assignments, workspace governance, and decisions made using data visible to their organization.

3.4 Accurate Information

You must provide accurate, current, and complete information and keep it updated. We may suspend or terminate accounts that are false, misleading, or create security, fraud, or legal risk.

4. User Content and Data

4.1 Your Content

You retain your rights in documents, payroll records, worker information, comments, configurations, uploads, and other content you submit to the Service (“User Content”). You grant us a non-exclusive, worldwide, limited license to host, store, copy, transmit, process, display, and use User Content only as necessary to provide, secure, support, improve, and enforce the Service and these Terms.

4.2 Responsibility for User Content

You are solely responsible for User Content, including its legality, accuracy, completeness, permissions, and whether you have the right to upload, share, or use it. You represent and warrant that your User Content and use of the Service do not violate any law, contract, confidentiality obligation, privacy right, labor rule, or third-party right.

4.3 Shared and Project-Scoped Access

The Service is designed to share certain information across the organizations, projects, and users you authorize or engage with. If you upload or submit content in response to a project requirement or invite, you authorize the relevant project participants to access that content as contemplated by the workflow.

5. AI, Automation, and Reference Data Disclaimers

5.1 Automated Features

The Service may use artificial intelligence, machine learning, optical character recognition, rules engines, and other automated tools, including third-party providers, to extract, classify, compare, summarize, or generate data and outputs from User Content.

Automated features are assistive only and are not a substitute for human review.

5.2 Output Accuracy

Automated outputs may contain errors, omissions, stale information, hallucinations, incorrect classifications, or mismatches. You are responsible for reviewing and validating all outputs before relying on them. If you confirm, export, submit, or share an output, you assume responsibility for that decision.

5.3 Validation and Statuses

Validation results, flags, labels, scores, reminders, and statuses are informational only. They reflect comparisons against the data, templates, rules, and logic available to the Service at that time. They are not legal determinations, payroll determinations, insurance determinations, or professional opinions.

Nothing in the Service, including labels such as current, valid, compliant, approved, passed, complete, or ready, constitutes a certification or guarantee of legal or contractual compliance.

5.4 Payroll and Wage Reference Data

The Service may display wage schedules, classifications, rate data, trade mappings, and payroll-related reference material derived from public or third-party sources. That information may change, may be incomplete, and may not match the governing determination, contract, collective bargaining agreement, or facts for your specific project or payroll period.

Payroll and prevailing-wage comparisons are reference tools only. You must independently verify all rates, classifications, overtime rules, fringe treatment, ratios, filing requirements, and submission requirements.

5.5 No Duty to Monitor

We have no duty to monitor, review, or verify User Content, user conduct, filings, or compliance decisions. We may review content for security, abuse, support, legal, or operational reasons, but we do not undertake any obligation to do so.

6. Your Responsibilities

6.1 General Contractors

  • You are responsible for defining project requirements, reviewing submissions, and deciding whether a document, worker record, or payroll is acceptable.
  • You are responsible for subcontractor onboarding, approvals, holds, notices, and project decisions.
  • You are responsible for official filings, agency submissions, record retention, and audit response obligations.
  • You must verify all information before relying on it for project, legal, insurance, payroll, or payment decisions.

6.2 Subcontractors and Other Submitters

  • You are responsible for the accuracy, completeness, legality, and timeliness of all documents and data you provide.
  • You are responsible for maintaining current coverage, registrations, certifications, payroll records, worker records, and other required materials.
  • Uploading or completing information in the Service does not itself satisfy any outside filing or legal requirement unless separate written terms expressly say so.
  • You are responsible for confirming or correcting automated extractions and generated outputs before use or submission.

7. Privacy and Third-Party Services

7.1 Privacy

Our Privacy Policy describes how we collect, use, disclose, and protect information and is incorporated into these Terms.

7.2 Third-Party Services

The Service depends on third-party providers, including cloud infrastructure, email, payments, authentication, storage, monitoring, analytics, and AI providers. We are not responsible for outages, policy changes, or acts or omissions of third-party services, though we may replace providers at any time.

7.3 Sensitive Information

You must not upload or submit highly sensitive information that is not reasonably necessary for your intended use of the Service. If the Service requests partial identifiers or limited worker data for payroll workflows, you remain responsible for ensuring you use those workflows lawfully and appropriately.

8. Paid Features and Billing

8.1 Fees

Some features require payment. Fees, billing intervals, trial terms, and included usage are described in the Service, an order form, or other written commercial terms between you and us.

8.2 Billing and Auto-Renewal

By purchasing a paid subscription, you authorize us and our payment processor to charge the applicable fees, taxes, and renewal amounts to your payment method on a recurring basis until you cancel. Unless stated otherwise, subscriptions renew automatically for successive billing periods.

8.3 Cancellation and Refunds

Unless required by law or stated otherwise in writing, fees are non-refundable and non-creditable. If you cancel, the cancellation takes effect at the end of the current billing period unless the Service states otherwise.

8.4 Failed Payments and Suspension

If a charge is declined or unpaid, we may retry the charge, suspend paid features, make data or projects read-only, or terminate access after notice where appropriate.

8.5 Pricing Changes

We may change pricing or packaging on a prospective basis. For materially adverse changes to existing subscriptions, we will provide advance notice as required by law or as stated in the Service.

9. Acceptable Use

You agree not to, and not to permit others to:

  • Use the Service unlawfully or in violation of any contract, policy, or third-party right
  • Upload fraudulent, forged, deceptive, infringing, harassing, or malicious content
  • Attempt to gain unauthorized access to the Service or another user's data
  • Probe, scan, reverse engineer, scrape, or interfere with the Service except as allowed by applicable law
  • Use the Service to build a competing product or publicly benchmark it without our written permission
  • Transmit malware, abuse rate limits, or interfere with system integrity
  • Misrepresent a Service output as a government-issued, attorney-issued, insurer-issued, or otherwise authoritative compliance determination

10. Intellectual Property

The Service, including its software, interface design, workflows, text, graphics, trademarks, documentation, models, and other materials provided by us, is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR SECURE
  • ANY DATA, EXPORT, GENERATED FORM, ALERT, OR AUTOMATED OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR ACCEPTED BY ANY THIRD PARTY
  • THE SERVICE WILL ENSURE COMPLIANCE WITH ANY LAW, REGULATION, COLLECTIVE BARGAINING AGREEMENT, AGENCY RULE, OR CONTRACTUAL REQUIREMENT
  • NOTIFICATIONS OR REMINDERS WILL BE DELIVERED OR RECEIVED ON TIME OR AT ALL
  • THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
  • DEFECTS IN THE SERVICE WILL BE CORRECTED
  • THIRD-PARTY SERVICES OR INTEGRATIONS WILL BE AVAILABLE OR ERROR-FREE

12. Limitation of Liability

12.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOUN, CH MCGILL CORPORATION, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, FINES, PENALTIES, DEBARMENTS, PAYMENT HOLDS, PAYROLL LIABILITIES, BACKPAY, CLAIMS, OR AUDIT COSTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO HOUN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

12.3 Basis of the Bargain

You acknowledge that the disclaimers, exclusions, and limitations in these Terms are a material basis of the bargain between you and Houn and that we would not provide the Service without them.

13. Indemnification

You agree to indemnify, defend, and hold harmless Houn, CH McGill Corporation, and their respective officers, directors, employees, agents, affiliates, successors, and assigns from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any law, regulation, or third-party right
  • Any dispute involving your documents, payroll records, worker data, submissions, or compliance posture

14. Disputes, Governing Law, and Arbitration

14.1 Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

14.2 Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims that qualify for small claims court or actions seeking temporary injunctive relief, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) in New Jersey under the rules AAA determines are applicable, unless the parties agree otherwise.

14.3 Class Action Waiver

YOU AND HOUN AGREE THAT EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

14.4 Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to chase@houn.ai within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out.

15. Changes to the Service and Terms

15.1 Service Changes

We may modify, suspend, or discontinue any part of the Service at any time, including features, limits, integrations, and pricing structures.

15.2 Terms Changes

We may update these Terms from time to time by posting the revised version in the Service or on our website. If a change is materially adverse, we will provide notice as reasonably practicable. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the revised Terms.

16. Suspension and Termination

16.1 By You

You may stop using the Service at any time. If you need account deletion, contact us at chase@houn.ai or use any in-product deletion workflow we make available.

16.2 By Us

We may suspend or terminate your access immediately if we believe you violated these Terms, created legal exposure, posed a security risk, failed to pay fees, or used the Service in a way that could harm us, the Service, or others.

16.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and general terms.

17. Force Majeure

We are not liable for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, labor disputes, utility failures, internet or telecommunications failures, cyberattacks, government actions, or outages of third-party providers.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Houn regarding the Service.

18.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

18.3 Waiver

Our failure to enforce any provision is not a waiver of our right to do so later.

18.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

18.5 Notices

Notices to you may be provided through the Service or by email to the address associated with your account. Notices to us must be sent to chase@houn.ai.

19. Contact Information

If you have questions about these Terms, contact us at:

CH McGill Corporation
Email: chase@houn.ai
Address: 3 Evergreen Ln, Califon, NJ 07830